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Shipping & Delivery Policy

Shipping and taxes are calculated on the basis of the city to which the delivery is made, the delivery method, and the status of some marketing offers, discounts and conditions specified for some products, and are referred to when the order is completed.
Shipping Charges:
The standard shipping fee is SAR 25 unless specified otherwise.

Shipping durations:
Dear customer, in order to serve you better, the expected delivery time is 1 to 3 business days in Riyadh.To deliver outside Riyadh, we need 3 to 5 business days for delivery.You can follow up your shipment status via the following link:
https://hgexpress.logistics.com/

FAQs:
What is the expected time to ship and receive the product?
We deliver the product to the shipping company on time. The shipping responsibility lies with the companies that ship the products and are fully responsible for delivering the products on time and properly.
The expected delivery time in the main cities is from 1 to 3 days from 9 am to 10 pm in the main cities only during the official working days.
Outside the main cities in villages and remote areas outside the scope of delivery - it is expected that the shipment will be received within 3 to 5 working days and this depends on the delivery company.
The client is responsible for following up their order with the shipping company and the liability for Dell Nar ends once it is delivered to the shipping company.

What is the shipping cost?
The shipping cost is determined according to the policy of the website and the marketing offers we announce through the website

How do I schedule the receipt of the request?
By writing in the shipping notes the appropriate date for receiving the shipment or in coordination with the shipping agent
Can more than one order be collected on a single shipment?
No, each order will be shipped independently, with an independent invoice and an independent tracking number
Notes: 1.
- Upon receiving the shipment, the customer shall check the shipping box if it has damage caused by the shipping company or it has been opened in advance, do not receive it and contact the store or the free phone or WhatsApp.
"- If you are not at home, our delivery partner will contact you to arrange an appointment at another time that suits you."